FAQ

Frequently Asked Questions

Here you’ll find answers to our most common floor tile questions. We love helping our customers and that includes making sure we answer all of their questions. Please consider sending us your questions if it’s not listed here.

Do you have tile in stock?

Do you offer tile installation services?

Do you have a showroom?

Do you have happy customers?

Do you offer Free Delivery?

How soon will I receive my tile order?

Do you ship to other states?

Do you stand behind your products?

Which ceramic tile brands do you carry?

Answers to common floor tile questions


Do you have tile in stock?

Yes. We stock many different types of tiles in our local warehouse in Beltsville MD. But we also have access to multiple local warehouses, where we can pull from. This helps us fulfill a typical ceramic tile order much faster than other places.


Do you offer tile installation services?

No, sorry. We do not perform tile installations, but we do provide a list of local contractors. We do this in good faith to help our clients find a reliable, affordable and experienced contractor. We’d love to send you the list.


Do you have showroom?

Yeap, we do. Visit us at:
10148 Bacon Dr., Beltsville, MD 20705
You can find directions here or you can always call us at 301.291.5741


Do you have happy customers?

We certainly do, just take a look at what our customers say on Google or Facebook.


Do you offer Free Delivery?

Yes but only within a 15 mile radius of our showroom location in Beltsville Maryland. We do make exceptions sometimes depending on our routes and/or on your order. There are two ways to check if your address qualifies for free delivery: simply by going through the checkout process on our website or by calling us.


How soon will I receive my tile order?

Depends entirely on where the tile you choose is physically located. If we have it in stock, we can deliver same or next day. If we have it in one of our local warehouses, we can deliver in 1 to 2 days. If we don’t have it locally, it can take 3 to 5 days or in some cases 5 to 10 days. We update all of our clients on their orders regularly. If you want to make sure we can have the tile by a specific date, please give us a call or send us an email.


Do you ship to other US states?

We do not ship to other states. However we are affiliated with many different distribution centers around the country and we can arrange for you to pick up. Please tell us where you are located?


Do you stand behind your products?

Yes, we emphatically do! We have very strong relationships with our suppliers and there is open communication between all of our channels. We make it very clear that our number one priority is “customer experience”. We care deeply about our customers, our products and the final outcome of home renovation projects that contain our products.


Which ceramic tile brands do you carry?

We have our own line of ceramic porcelain tiles and also work closely with Daltile, MSI, American Olean, Marazzi, and Wonder Porcelain. As far as tile setting materials, we carry Laticrete, Schluter, Custom and Mapei.